Description
The “Freight Broker Carrier Vetting & Compliance Guide + Self-Audit Workbook + A&A Review” is Armstrong & Associates’ most complete carrier-compliance offering. It pairs the full practitioner-grade documentation set with a one-on-one expert review of your finished self-audit, so you not only build a defensible program, you have an independent third party confirm it.
Due to increased cargo theft, identity-based fraud, and double-brokering schemes, as well as heightened scrutiny from insurers and legal authorities regarding freight brokers’ carrier-selection practices, it has become essential to establish a documented, defensible carrier vetting and compliance standard — and to have it independently validated.
What the Guide covers:
- The structure of a sound carrier vetting and compliance program: what “reasonable care” entails in 2026.
- Verification of FMCSA data includes checks on operating authority, safety ratings, insurance, and SAFER reports.
- Verification of carrier identity, which includes identity proofing and screening for chameleon carriers.
- Continuous monitoring of a carrier’s operating authority, insurance status, safety compliance, and out-of-service status.
- Double-brokering red flags and prevention protocols.
- Cargo theft and patterns of strategic theft, as well as how disciplined vetting can interrupt these activities.
- Exposure to litigation regarding carrier negligent selection or hiring practices, and how proper documentation can help reduce this risk.
- Understanding the role of carrier-vetting software and its limitations.
- Creating internal standard operating procedures (SOPs), defining roles, establishing evidence standards, and implementing regular re-evaluation schedules.
The guide is structured around an eight-section audit framework with a Level 1–4 scoring scale, allowing your team to benchmark its current program and develop a defensible standard.
What the Self-Audit Workbook adds:
- A scored self-assessment of your current carrier vetting and compliance program across all eight sections
- Field-check worksheets with evidence and status tracking
- A composite scorecard and gap analysis to prioritize your highest-risk weaknesses
- Ongoing carrier monitoring and re-vetting cadence checklists
- An audit-ready record format for insurer reviews and litigation defense
- Sample standard operating procedure (SOP) language
What the A&A Review adds:
- An independent review of your completed self-audit by an A&A advisor
- Validation of your Level 1–4 ratings against the 2026 standard of care
- A defensibility scorecard with a composite rating across all eight sections
- A prioritized remediation roadmap with owners and dependencies
- A live walk-through call to review findings and answer questions
- A written summary suitable for insurer underwriting, board governance, and litigation defense
The Guide explains the standard, the Workbook executes and proves it, and the A&A Review independently validates it. This is the tier brokers choose when an insurer, board, or counsel needs third-party confirmation, not just an internal checklist.
Format: Downloadable PDF (Guide) and fillable Excel Workbook, plus a scheduled A&A Review engagement. The Review is scheduled after purchase; an A&A advisor will reach out to coordinate. Authored and delivered by Armstrong & Associates, Inc., 46 years of 3PL market research, consulting, and expert-witness work.
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