Menlo Logistics Site Visits

The Imation warehouse utilizes RF scanners for pick and pack.

Menlo's WMS Systems drive inventory accuracy and returns processing.

Feitzinger has many more far reaching SCM improvements on the drawing board.  These changes will be of major importance to Menlo’s ability as a strategically capable 3PL.  Menlo’s e-commerce initiative is firmly routed in its historically strong distribution management operations business.  The EDI business bus messaging backbone is well designed.  Menlo’s e-commerce services will include Carrier RFQ, rate quotes, real time orders, shipment optimization/consolidation, track and trace, appointments, freight payment and carrier status.  IT standards are broad based including Java, WAP, EDI, COBRA, etc.  Menlo’s relationship with Merchant’s Home Delivery is designed to handle large order B2C orders.

Menlo’s parent, CNF, with its Conway companies and Emery will keep the pressure on all units to achieve world class IT capability.  The new Vector Logistics joint venture with GM will add to the push.  This relationship is in keeping with Menlo’s preference for large accounts and strategic/multifunction relationships with them.

Menlo has had this type of relationship for nearly a decade with Hewlett-Packard and Sears.  The Sears business has been key for the establishment of Menlo’s new Network Logistics Center in Lisle, IL.  The NLC is a major step for Menlo in developing centralized transportation control for major customers.

Menlo continues to be one of the top U.S. based 3PLs.  The changes already made and those on the drawing board should make them an even stronger competitor.

Imation

Imation was formed from five 3M divisions in 1996. Its emphasis is on data storage and related technologies.  Menlo has worked with Imation from the start and helped with the strategic system design (Caps).  The result is three high quality distribution centers in Harrisburg, PA; Kansas City, MO and Ontario, CA.  In addition, Menlo runs a routing center in Imation’s home office  in a Minneapolis suburb. 

Dick Armstrong is put to work.

The center includes the handling of international traffic.  Menlo runs a small distribution center in Sydney, Australia for Imation.  (Menlo’s European operations involve a core group including Imation, NCR and Nike).

Imation is a showplace account for Menlo.  In 1998 a joint presentation was made at the annual Council of Logistics Management conference.  All of the DC performance statistics are very good.  In addition, Menlo regularly sacrifices its own revenues to do process improvements important to Imation.

Menlo has saved Imation millions of dollars.  Imation has rewarded Menlo with contract extensions, more business and helped to make extensive SCM changes.  The relationship is a good example of third party logistics in a true partnership.

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